Diploma Objectives
Identify anger triggers and what to do when get angry.
Understand what assertiveness and self-confidence each mean and how to develop those feelings in their day-to-day lives.
Understand the different methods of communication and how to make the most of each of them to appear more confident in front of others.
Understand what facilitation is all about, as well as some tools that can be used to facilitate small meetings.
Provide guidelines in dealing with disruptions, dysfunctions and difficult people in groups
Create a compelling program, use various types of visual aids, and engage the audience.
Apply stress management tools to getting more of what's important to done in less time and gain the skills needed to perform effectively under high pressure.
Develop more balance and control over time commitments.
Recognize the different ways of evaluating the training progress, and how to use those results to demonstrate the results that training brings.
Develop tools and skills to design, evaluate and add fun to training sessions as well as conducting them in way that suits all learning styles.
Apply new approaches, creativity and critical thinking skills to solve problems permanently and making decisions using non-traditional ways of thinking.