Diploma Objectives
Facilitate critical leadership skills necessary to ensure the high performance of a project team and understand the effectiveness of leading others.
Assess what subordinates' strengths and influenced weaknesses are and their effective usage.
Become more efficient and proficient, with information on delegating, managing time, setting goals and expectations, providing feedback, resolving conflict, and administering discipline.
Develop the knowledge and skills required to project a positive and self-assured image and use assertiveness to build rapport and gain co-operation.
Understand the different methods of communication and make the most of each of them.
Understand crucial conflict management skills, including dealing with anger and using the Agreement Frame.
Deliver the right balance between a confident, motivated workforce and a workforce which is driven to attain goals.
Implement time management strategies to control workload.
Improve the direction, motivation and goal achievement of a team.
Increase competence and confidence when managing, influencing and leading teams and individuals.
Who Should Attend?
This Diploma program will appeal to individuals who want to enhance their leadership skills, and who may be in a workplace environment where teamwork and self management are keys to success, first line supervisors and managers, as well as small business owners.
Diploma Outlines
Leadership and Influence
Supervising Others
Assertiveness and Self-Confidence
Conflict Resolution
Motivating Employees
Teamwork and Team Building me Management
Total Courses: 8 courses and Leadership & Supervision Case Study
Course Nominal Hours: 8 hours
Total Nominal Hours: 64 hours
