Diploma Objectives
Deeper knowledge of the principles of change management, an understanding of how to implement and manage change in their organizations, generate better acceptance of change through the implementation of change theories and enabling a higher rate of satisfactory change while keeping staff engaged.
Boost the knowledge, skills and confidence to perform effectively as coaches or mentors as part of managers normal work role.
Understand the different methods of communication and how to make the most of each of them to appear more confident in front of others.
Apply new approaches, creativity and critical thinking skills to solve problems permanently and making decisions using non-traditional ways of thinking.
Establishment of systems to capture knowledge purposefully for incorporating into business strategies, policies, and practices at all levels of the company.
Prepare for meetings, inform others, plan the agenda, control the discussion, and record them.
Achieve the right balance between a confident, motivated workforce and a workforce which is driven to attain goals.
Understand the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions.
Recognize the entire project management process, as well as key project management tools that they can use every day.
Identify principles of creativity, innovation and serendipity to increase productivity and imagination
Realize basic public speaking skills, including in-depth information on developing an engaging program and delivering presentations with power.
Develop more balance and control over time commitments.
How to create a positive work environment by helping recognize and be tolerant of differences among co-workers
Basic budgeting and financial concepts.
